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Stephanie Thum, Ph.D., CCXP
Aug 8, 20244 min read
3 New Industry Reports Track What Matters to the Candidate Experience and How Companies Are Measuring Up
Job candidates, like customers, are human beings who shape their perceptions of an organization based on their experiences.
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Stephanie Thum, Ph.D., CCXP
May 10, 20213 min read
PegaWorld iNspire: 5 Customer Experience Session Replays You Really Shouldn’t Miss
This blog post is sponsored by Pegasystems. Peace out, PegaWorld 2021! Your virtual event gave us colorful branding, lively...
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Stephanie Thum, Ph.D., CCXP
Apr 22, 20213 min read
5 Ways Customer Experience Leaders Can Influence Digital Transformation
This post is sponsored by Pegasystems. Digital transformation is no longer a subject on the periphery for customer experience...
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