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Tips, Tools, and Tech for Better CX in 2022: Ten Leaders Weigh In
By Stephanie Thum, CCXP Show of hands. Who’s setting business priorities for 2022? How the world understands customer and employee...
Stephanie Thum, Ph.D., CCXP
Nov 22, 20213 min read
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PegaWorld iNspire: 5 Customer Experience Session Replays You Really Shouldn’t Miss
This blog post is sponsored by Pegasystems. Peace out, PegaWorld 2021! Your virtual event gave us colorful branding, lively...
Stephanie Thum, Ph.D., CCXP
May 10, 20213 min read
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5 Ways Customer Experience Leaders Can Influence Digital Transformation
This post is sponsored by Pegasystems. Digital transformation is no longer a subject on the periphery for customer experience...
Stephanie Thum, Ph.D., CCXP
Apr 22, 20213 min read
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