Stephanie Thum, Ph.D., CCXP
Igniting Creativity: Balancing a 9-to-5 and a CX Passion Project
Juggling a 9-to-5 and a passion project can ignite one’s creativity. Even as I've been exploring another professional world away from CX...
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Stephanie Thum, Ph.D., CCXP
Mar 24, 20213 min read
New Research: 4 Ways Marketers Can Use Online Customer Reviews to Unleash Sales Opportunities
These customer-written, public gems are about far more than just words on a screen.
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